Chat and messaging · Law firm
Lead Qualification AI Chatbot for Law Firms
A website chatbot that asks potential clients about their case, checks it fits the firm’s practice areas and books a consultation.
Stack
- Lovable
- Make.com
- OpenAI
- Supabase
- 01 · LovableWebsite chat
- 02 · OpenAIIntake questions
- 03 · SupabaseStore the case
- 04 · Make.comBook or refer
The problem
The firm received many enquiries outside its practice areas, and lawyers spent time on calls that were never going to become clients.
Discovery
Before building, I mapped:
- Q1Practice areas and the cases the firm takes
- Q2Intake questions, and what must not be treated as legal advice
- Q3How consultations are booked and paid for
The idea
A careful intake chatbot that gathers facts without giving advice, checks fit, and books consultations only for cases the firm handles.
How it runs
- Step 1
A visitor starts a chat on the firm’s site.
- Step 2
The assistant asks intake questions and makes clear it is not giving legal advice.
- Step 3
Answers are stored securely in Supabase.
- Step 4
Good-fit cases book a consultation; others receive a polite referral.
What the client got
- Chat widget
- Intake prompt and guardrails
- Supabase storage
- Make.com booking
Next build
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