Voice agents · Med spa
AI Voice Receptionist for Med Spa
A voice receptionist for a med spa that answers treatment questions, books consultations and keeps the client record in GoHighLevel.
Stack
- Vapi
- GoHighLevel
- Claude
- Google Calendar
- 01 · VapiInbound call
- 02 · ClaudeTreatment questions
- 03 · Google CalendarBook consultation
- 04 · GoHighLevelClient record
The problem
Callers asked about treatments and prices while staff were with clients. Missed calls meant missed consultations, which are where bookings start.
Discovery
Before building, I mapped:
- Q1Treatments, prep and aftercare questions callers ask
- Q2Which treatments need a consultation first
- Q3Staff calendars and room availability
The idea
Answer every call with a warm, knowledgeable receptionist that books consultations into the live calendar and logs everything in GoHighLevel.
How it runs
- Step 1
Vapi answers with the spa’s greeting.
- Step 2
Claude answers treatment and pricing questions from the approved information.
- Step 3
It books a consultation in Google Calendar and sends a confirmation.
- Step 4
The client and call summary are saved in GoHighLevel for follow-up.
What the client got
- Voice receptionist
- Treatment knowledge base
- GoHighLevel workflow
- Call review checklist
Next build
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