Voice agents · Dental clinic
AI Receptionist for Dental Clinics
An AI receptionist that answers patient questions, takes appointment requests and passes them to the front desk in an organised list.
Stack
- Google Sheets
- OpenAI
- Zapier
- 01 · Voice agentCall or message
- 02 · OpenAIClinic knowledge
- 03 · Google SheetsAppointment request
- 04 · ZapierNotify front desk
The problem
The front desk juggled patients at the counter and a ringing phone. New-patient calls were missed during busy hours.
Discovery
Before building, I mapped:
- Q1Services, prices and insurance questions patients ask
- Q2How appointments are requested and confirmed
- Q3What must always go to a person, like emergencies
The idea
Answer every call and message with an assistant that knows the clinic, takes clean appointment requests, and sends emergencies straight to staff.
How it runs
- Step 1
The receptionist answers and asks how it can help.
- Step 2
It answers questions on services, hours and insurance from the clinic’s information.
- Step 3
Appointment requests are written to a shared sheet with all details.
- Step 4
Zapier alerts the front desk; urgent cases are flagged right away.
What the client got
- AI receptionist and prompt
- Request sheet
- Zapier alerts
- Escalation rules
Next build
Next build · Workflow automationAI Recruitment Automation PlatformHand me the busywork.
An automation, a GoHighLevel setup, an AI agent, a connected system or a batch of AI ads. Tell me what slows you down and I will tell you how I would fix it.